FlyWise SMS
The heart of your Safety Management System.
Every SMS starts with employees reporting hazards. FlyWise makes it easy for them to submit, easy for managers to investigate, and effortless to prove to the FAA that you have a working Safety Risk Management process.
Most SMS hazard reporting fails for one reason.
If employees can’t report easily, they don’t report at all. And an SMS with no hazard reports is an SMS that doesn’t work.
A form that builds itself for your operation.
Not a generic template. Not a Word document with blanks. FlyWise uses AI to generate a hazard reporting form tailored to your aircraft, routes, and mission type — then deploys it to the web with one click.
- AI generates sections and questions based on your operation
- Managers customize the form with a visual editor
- One-click deployment to your employees
- Employees access it through their FlyWise login — no external link to remember
- Anonymous submissions available with a single toggle
From report to resolution. Complete workflow.
Every hazard moves through the same documented process. Managers can see exactly where each one stands.
Hazard submitted
Employee completes the form from any device. Reporter provides an initial severity and probability assessment from a standard 5×5 risk matrix.
- Anonymous option available
- Initial risk score calculated immediately
- Managers with notifications enabled get an email
- Hazard appears on the manager dashboard
Hazard acknowledged
Manager confirms receipt. Timestamp is recorded. System shows the hazard as “in review” so nothing falls through the cracks.
- Any Manager or Admin can acknowledge
- Acknowledgement timestamp tracked
- Reporter (if not anonymous) can see status
Investigation with 5 Whys
Manager uses the built-in 5 Whys tool to dig into root cause. The system records each “why” — building a documented investigation the FAA can audit.
- Structured 5 Whys analysis built into every hazard
- Free-text notes at each step
- Full investigation history preserved
Corrective actions assigned
Manager adds one or more corrective actions with a description, responsible person, and due date. System tracks them until they’re complete.
- Multiple actions per hazard supported
- Assigned to specific team members
- Due dates with reminders
- Completion tracked and recorded
Risk re-evaluation
After mitigation, the manager updates severity and probability. The system calculates the new score and preserves a full history of every risk evaluation.
- New severity/probability values recorded
- Complete risk history: reporter → manager → after-mitigation
- Proves the SMS actually reduced risk
Hazard closed
When mitigation is complete and risk is acceptable, the manager closes the hazard with final notes. System records the full lifecycle.
- Closure notes required
- Total time-to-closure tracked
- Feeds into Health Check dashboard and Internal Audit reports
Two-tier risk assessment. Standard 5×5 matrix.
Both the reporter and the manager independently score severity and probability. The manager’s assessment becomes the official score — but the reporter’s initial rating is preserved for the audit trail.
- Standard 5×5 matrix — same scale used across the industry
- Severity: Negligible, Minor, Major, Hazardous, Catastrophic
- Probability: Improbable, Remote, Occasional, Probable, Frequent
- Automatic score calculation (1–25)
- Risk level assignment (Low / Moderate / High / Extreme)
- Full risk history preserved from initial report to final closure
Root cause investigation with built-in 5 Whys.
The 5 Whys method is the industry-standard approach for finding the root cause of a hazard — not just the surface symptom. FlyWise puts the tool directly inside every hazard report.
- Structured prompts guide the investigation
- Every “why” documented and preserved
- Root cause identified before corrective actions are assigned
- Full investigation history available for FAA review
Everything else you get with FlyWise Hazard Reporting.
Anonymous reporting
Employees can submit without revealing their identity — with a single toggle. Encourages honest reporting without fear.
Email notifications
Designated managers get an email the moment a hazard is submitted. Nothing sits in a queue unnoticed.
Manager dashboard
See every open hazard, filter by status or risk level, and monitor time-to-closure. Never lose track of an investigation.
Compliance-ready exports
One click generates a professionally formatted compliance report of all hazards — ready for your FAA inspector.
Works on mobile
Employees report from their phone, tablet, or desktop. No app to download. No link to remember.
Feeds Health Check & Audits
Hazard data automatically populates your Health Check dashboard, Internal Audit reports, and Safety Newsletters.
Where hazard reporting fits in the FAA framework
Hazard identification and risk management are the core of Safety Risk Management under 14 CFR Part 5. Your FlyWise hazard system documents the full process — from initial report through root cause investigation to corrective action and closure.
Read the FAA’s guidance: AC 120-92D — Safety Management Systems for Aviation Service Providers
📄 Open AC 120-92D →Ready to build your SMS around hazard reporting?
Start a free trial, or call us and we’ll build a custom hazard form for your operation while you watch.